Terms & Conditions

Bookings & Payments
Sessions must be paid for in full at the time of booking.
Sessions and packages must be used within their stated expiry period.
Prices may change.

Services
We provide private reformer Pilates sessions focused on fitness and wellbeing.
Our services are not a substitute for medical treatment.

Cancellations
A minimum of 24 hours’ notice is required to cancel or reschedule a session.
Late cancellations or missed sessions will be charged in full.
If the instructor must cancel, you may choose a refund or reschedule.

Studio Policies
Clients must be 18 years or older unless otherwise agreed in writing.
All clients must complete a health and readiness questionnaire before their first session.
Please arrive in suitable clothing and clean socks or grip socks.
Personal belongings remain your responsibility.
Service may be declined if safety or professionalism is compromised.

Health & Safety
You agree to disclose any relevant medical conditions or injuries.
Some conditions may require medical clearance.
Clients must seek medical advice before starting a new exercise programme if they have any concerns about their health.

Refunds
Payments are non-refundable except where required by law.
Medical refunds may be considered individually.

Health Disclaimer

Reformer Pilates is a physical activity and carries inherent risks. By participating, you confirm you are able to take part safely.
You agree to stop immediately if you experience discomfort and to inform the instructor of any relevant health changes.

Liability Waiver
By booking a session, you acknowledge and accept the following:
Participation is voluntary.
You accept responsibility for your own wellbeing.
The instructor is not liable for injuries caused by failure to follow instructions, undisclosed medical conditions, or personal negligence.